Privacy Policy

Effective Date: November 8, 2025

Last Updated: November 8, 2025

1. Introduction

This Privacy Policy explains how RaffleKing.io ("RaffleKing", "we", "our", "us") collects, uses, and protects information in connection with your use of our website, smart contracts, and related services (collectively, the "Platform").

We want and aim to collect as little personal information as possible.

By using the Platform, you consent to the practices described in this Privacy Policy.

2. Information We Collect

RaffleKing operates as a Web3 platform and generally does not collect personally identifiable information (PII) unless you voluntarily provide it.

We may collect the following limited categories of information:

2.1. Automatically Collected Data

  • Public blockchain data, including wallet addresses, transaction IDs, and on-chain activity associated with raffles.
  • Usage data, such as browser type, device information, and access timestamps (via standard web analytics).
  • Cookies or similar technologies, used to improve functionality and user experience (non-essential cookies are optional).

2.2. Voluntarily Provided Data

If you contact us or participate in physical prize fulfillment, we may request limited information (e.g., name, email, shipping address) solely for the purpose of delivering prizes or responding to inquiries.

3. How We Use Information

We use the information we collect to:

  • Operate and improve the Platform and its features.
  • Verify eligibility and process raffle entries or prize claims.
  • Prevent fraud, abuse, and unauthorized access.
  • Conduct internal analytics and technical diagnostics.
  • Comply with legal or regulatory obligations (if required).

We do not sell, lease, or trade your personal information to third parties.

Where applicable laws require a lawful basis for processing, we rely on user consent or legitimate interest to operate and secure the Platform.

4. Data Storage and Security

Most activity on RaffleKing occurs on-chain, and related data is stored on public blockchains beyond our control.

Any off-chain data we handle (e.g. prize shipping details) is stored securely and temporarily, then deleted after the purpose is fulfilled.

While we use reasonable technical and organizational measures to safeguard data, we cannot guarantee absolute security due to the nature of blockchain networks.

If a data incident occurs, we will notify affected Users where legally required.

5. Third-Party Services

We may use third-party tools such as analytics or communication providers.

These services operate under their own privacy policies, and we encourage you to review them separately.

6. Your Rights

Because RaffleKing primarily interacts with non-custodial wallets, you remain pseudonymous.

However, if we hold limited off-chain data about you, you may:

  • Request access or deletion of such data.
  • Opt out of non-essential cookies.

Requests can be submitted via support@raffleking.io.

7. International Use

By using the Platform, you consent to the transfer and processing of any information outside your country of residence, including in Costa Rica and other jurisdictions where our partners operate.

8. Changes to This Policy

We may update this Privacy Policy periodically.

Changes take effect upon posting the revised version on RaffleKing.io.

9. Contact Us

If you have any questions about this Privacy Policy or data handling, please contact us at:

Email: support@raffleking.io

Last updated: 11 Dec 2025